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The Credit Cards report located under Reports > Billing > "Credit Cards," enables users to identify patients with recently expired credit cards and potentially contact them for updated card information. Practice administrators can also use this fe...
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The Patient Appointment List provides a complete view of a patient’s past, current, and future appointments. Use this screen to review appointment history, check statuses, and take action on upcoming visits. The Patient Appointment List screen...
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The setting is used to define the User or User Group to assign Unsolicited Results to if an HL7 ORU file is received that contains a matching NPI to the user's ID.me Verify Provider Connection. This setting works in unison with the Company...
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ePA Process Step by Step This article describes an expected workflow for the default configuration of the CoverMyMeds ePA process. Given the ePA process is a coordinated effort between the ePA Task assignee/prescriber, and Payer/PBM multiple variat...
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Created On: 09/03/2025
in Using iSalus My Tasks
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⚠️ These settings are Beta-only in the 9/11/2025 Release CoverMyMeds (CMM) Settings for Electronic Prior Authorizations (ePA) We have introduced new settings to give practices greater control over how the CMM ePA feature is used. By defaul...
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If a payment, viewed from the Transaction History screen, was created from a receipt, you can link to the receipt details from the Patient Transaction History payment right-click menu. If the payment being right-clicked on was created from a recei...
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Getting started begins with reaching out to your Public Health Agency - they should direct you on how to get started! Enabling electronic case reporting (eCR) is the OfficeEMR feature that supports automatic submission of case reports to your...
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Using the Case Reporting Dashboard Enable Case Reporting Case reporting must be approved by your public health agency before this dashboard is available. See Getting Started with Case Reporting in Knowledge Out for setup steps....