Prescription Queue

Along with the new Identity Proofing via ID.me, a Prescription Queue has been added.  This queue will display Electronically Prescribed Controlled Substances (EPCS) as well as non-controlled substances.  It will eliminate the need for the prescriber to complete the 2FA/FOB process for each individual prescription and enable a single approval for a batch of prepared prescriptions related to a single patient.  This process has passed DEA 1311 requirements and certification for Batch EPCS Approvals.  

To begin using the Prescription Queue, the following settings need to be edited: 

Role settings: 

1. Contact Customer Success to initiate enrollment
2. Steps to complete enrollment with ID.me found here
3. Role Setup/Security Screen:
   1. EMR > General > User Setup > Identity Proofing with access granted appropriately
4. User Setup: 
   1. Select Tooltip "Identity Proofing via ID.me"
   2. Create a new account or login with existing ID.me login information

This queue is accessible within a Patient Chart under Medications as well as the Prescription My Tasks list.

Follow these instructions to access this new feature:

Patient Chart within EMR

1. Within the EMR Portal select patient or search for a patient.
    
   
   
   
2. Click on the Prescriptions/Medications chart tab.
   
   
   
3. The prescriptions chart tab opens up to the Prescription Details/Rx Pad. This allows users to immediately add a patient reported medication or prescribe a new medication using the same process as has been used in the past. Rather than Click the Send button, users may select Queue at the bottom right of the prescription Details/Rx Pad to add it to the Prescription Queue to be reviewed, signed and sent later in a batch.
4. Once the prescriber is ready to review all items within the Prescription Queue, Select the Queue button on the Prescription bar.

My Tasks List under Prescriptions

1. Under My Tasks, select Prescriptions
2. Select Queue on the toolbar

Patient Prescription Queue

1. Provider: To view this Provider's queue
2. Scheduled:  To view EPCS drugs
3. Non-scheduled:  To view non-controlled drugs
4. Interactions:  To view all tabs in Interactions area including Drug Interactions, Allergy Interactions, Patient Education, Patient Guidelines, Provider Guidelines, Web Links and Interaction Comments as applicable.  If an area is not applicable, that tab will not appear here.
5. All: To view all medications for this patient regardless of Prescriber.  This will not allow sign off/send for other providers
6. Reload:  To refresh screen
7. Sign:  To electronically sign all prescriptions marked as "Ready to Sign" in the queue.  The number of prescriptions marked will be listed in parenthesis.  
8. Send:  To Send all prescriptions marked as "Ready to Send" in the queue.  The number of prescriptions marked will be listed in parenthesis.  
9. Cancel:  To Cancel out of screen
10. Interactions:  To quickly view Drug Interactions and Disease Interactions
11. Provider Setup:  Opens Provider Setup screen for quick troubleshooting
12. Patient Setup:  Opens Patient Setup screen for quick troubleshooting
13. Ready to Sign:  Check to mark prescription to electronically sign in Step 7. 
14. Ready to Send: Check to mark prescription to electronically send in Step 8. 

Prescription My Task List

1. Under My Tasks, select Prescriptions
2. Select Queue on the toolbar

• Prescription Status List:  To view Prescriptions by status such as Pending Approval, Completed, etc.
• Search: To search this Provider's queue
• Clear:  To clear search criteria
• Refresh List:  To refresh the list view
• Export to Excel:  Export results to an Excel file
• Portal Opener: Opens portal
• Options Dropdown:  Lists links to 
  • Open Patient in EMR
  • Open Patient in iScheduler
  • Open Patient Setup
  • Open Provider Setup