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Last Updated: 04/26/2021
in FAQs & Troubleshooting Billing Q. How do I write off a patient balance on a claim? Open the Patient Transaction History for the appropriate patient. Select the claim which has the balance to be written off. Right click over the Claim Number at the top right of the scree...
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Last Updated: 02/11/2022
in Implementation Best Practices Most documents are scanned and imported via the eDocuments Portal. Navigate to the eDocuments portal by locating the portals in the lower, left-hand corner of the database. Scanning Documents Search for Patient by clicking on the manila...
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Last Updated: 04/22/2021
in Using iSalus EMR Prescriptions In a patient chart, navigate to the medications chart tab. Navigate to the Medication History via the History button in the top toolbar. In the Action column click the blank box next to the medication status of the medication you wish to ...
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Training Video Click here for a training video Overview The Deposit Posting process consists of two main windows, Deposits and Posting. Deposits will be where you create any new deposits (ERA imports, statement payments, manual EOBs, or...
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New Features and Updates General U11124 - New '12 Diagnosis' Codes logic: The system has now been updated to allow up to 12 Diagnosis codes on a claim. These updates allow practices that participate in new and evolving payment models to cap...
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New Features and Updates General U13183 - 2022 Q2 Immunization NDC Updates: The list of NDCs (found in both Setup and EMR Immunization screens) has been updated to reflect 2022 Q2 values. U11591 - Practice Aging Report Chrome Conver...
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Resources and steps to be taken from an "IT" perspective to ensure a successful go-live. Recommended Tech Specs: https://isalushealthcare.com/resources/tech-specs/
GPO Best Practices (if applicable): https://officeemr.knowledgeowl.com/he...
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OfficeEMR Mobile is available as a free download from the Google Play Store for Android users and the Apple App store for iPhone/iPad users. Download Links Google Play Store : https://play.google.com/store/apps/details?id=com.isalus.mobileemr&h...
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The Deposit Window allows a user to create a new deposit in the application. Creating a New Deposit To create a new deposit, a user will navigate to the Deposits window within the Billing portal. Once on the Deposits window, click the ...