Popular Articles

  1. Release 20.4 - Release August 20th, 2020

    New Features General Chrome Compatibility U10178 - Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer (end of life: 8/17/21), we have started converting the remaining areas of our softwa...
  2. Payment Posting Customization

    The team at iSalus has evaluated the payment posting settings to be sure that the defaults are accurate and conservative, but we’d encourage you to review them to be sure they’re set to best meet the needs of your practice. You can find an overview ...
  3. Release 21.06 - Release March 25th, 2021

    New Features Billing Claims U11537 - Added Biller Action 'Followup' Functionality:   Added a new Followup Days field to the Biller Action Setup screen. This field will be used to automatically populate the Followup  date when a bi...
  4. Resolving PDF Printing Issues after Windows 10 Update to build 2004 using Internet Explorer

    Problem:  Unable to print PDF's after Windows 10, build 2004 Update For users unable to print after updating their Windows 10 build to 2004 or beyond, see the steps below on how to fix the issue which is done through Adobe Reader DC’s application...
  5. Release 22.10 - July 7th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  6. Telehealth Visit (Patient Perspective - iOS/Android Required)

    From the patient experience, joining a Telehealth visit is quick and simple:  The patient will join the link from a text or email from the provider starting a telehealth visit. The patient will tap directly on the link to join the visit from the ...
  7. Release 23.02 - February 16th, 2023

    Executive Summary Insurance Profiles New Insurance Profiles option Release Note | Documentation Comment Editor New Patient/Claim Comment Editor Release Note | Patient Comment | Claim Comment New Features a...
  8. Move, Copy, Delete and Export a Document

    How to move, copy, delete and export a document.
  9. Send a Document for Review

    How to send an eDocument for review.
  10. Reverse a Credit Card Payment (Quickpay Screen)

    To reverse a credit card payment that was taken through the integrated credit card processing portal via the Quick Pay screen, follow the step-by-step guide below. Please note this can also be done from the Receipt Details screen.  Step-By-St...