Popular Articles

  1. Release 19.5

    New Features Billing New options of 'Coinsurance' and 'Deductible' were added as payment types for collecting a payment in the QuickPay window.  This will ensure that all money collected for this type of payment is applied entirely to the claim t...
  2. Release 23.18 - October 19th, 2023

    Executive Summary Diagnosis Code Rules and Overrides Setup Release Note | Documentation Credit Balance Screen Viewing and Processing Refunds and Credits Release Note | Documentation New Features and ...
  3. Paper Claim Setup

  4. Diagnosis Code Setup

  5. Patient is not receiving MyMedicalLocker token when initiating a password reset to email

    Problem: Patients trying to reset their password on MyMedicalLocker.com may receive a delay when using the 'Forgot Password'  link on the main login page when sending to their email address .   Solution Patients can a dd the conta...
  6. Billing Workflow Setup

  7. Claim Submission History

    The Claim Submission History screen will show previously submitted claim and statement batches, and whether or not they have been picked up by the clearinghouse or statement vendor. From within the Billing Module, select Claim Submission from the ...
  8. Release 21.08 - Release May 20th, 2021

    New Features Billing Statements The Statements process has been completely re-imagined to be far more intuitive and automated.  We have re-designed our statement layouts to maximize patient collections.  We have also partnered with a ...
  9. Release 23.21 - November 30th, 2023

    Executive Summary New Report New Report to display claim validation rules that have been bypassed Release Note New Procedure Code Setup Option  New Option to Copy Procedure Code Validations to Other Codes Rel...
  10. Deposits Setup