Popular Articles

  1. Deposits Setup

  2. Paper Claim Setup

  3. Release 23.13 - July 27th, 2023

    New Features and Updates Reports Connect U15799 - Active Inactive User Report:   New report was added for users to list Active ,  Inactive and All users as well as export this list.   More information on Connect Reports  ca...
  4. Patient is not receiving MyMedicalLocker token when initiating a password reset to email

    Problem: Patients trying to reset their password on MyMedicalLocker.com may receive a delay when using the 'Forgot Password'  link on the main login page when sending to their email address .   Solution Patients can a dd the conta...
  5. Release 22.05 - April 7th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  6. Release 19.5

    New Features Billing New options of 'Coinsurance' and 'Deductible' were added as payment types for collecting a payment in the QuickPay window.  This will ensure that all money collected for this type of payment is applied entirely to the claim t...
  7. Release 23.19 - November 2nd, 2023

    New Features and Updates General Comments and Alerts U 14546 - Patient Comments and Claim Comments:   The Comments and Alerts window was previously updated however the new screen had not been available in all areas.  In this...
  8. Release 23.18 - October 19th, 2023

    Executive Summary Diagnosis Code Rules and Overrides Setup Release Note | Documentation Credit Balance Screen Viewing and Processing Refunds and Credits Release Note | Documentation New Features and ...
  9. Claim Submission History

    The Claim Submission History screen will show previously submitted claim and statement batches, and whether or not they have been picked up by the clearinghouse or statement vendor. From within the Billing Module, select Claim Submission from the ...
  10. Providers

    Training Overview Providers will be trained on various areas of the EMR, as well as the My Task List. Additional areas include telemedicine and mobile application training. The following areas are expected to be understood in order for a successful...