Login with Two Factor Authentication

Two-factor authentication (2FA) is quickly becoming the standard setup for any user needing to login to a system that contains secure data.  The two-factor authentication process requires a user to have

  • User ID
  • Password
  • Company ID
  • Token

  1. On the login page enter User ID, Password and Company fields.  
  2. The office Admin may
    • Setup 2FA with text message containing Token
    • Setup 2FA with email containing Token 
    • Setup 2FA for 3rd party Authenticator App Token
      • Setup 2FA to use for this login
      • Prompt to setup 2FA at next login
      • Require the user to setup 2FA at the next login
  3. Enter the User ID, Password, Company ID.
  4. Enter Token received by method described in step 2 and press Enter.

First time Authenticator App Login:

  • If setup was to Require user to setup 2FA at next login skip to step 1.
  • If setup was to Prompt user to set up 2FA a pop up confirming setup for now or later will appear 
    1. Select Yes then enter the Title for Authenticator then select Next
    2. Open the Authenticator App of your practice's choice, then scan QR code or manually enter the key. 
    3. Enter token from your Authenticator App and hit Enter or click Verify to log in.