Two-factor authentication (2FA) is quickly becoming the standard setup for any user needing to login to a system that contains secure data. The two-factor authentication process requires a user to have
- User ID
- Password
- Company ID
- Token
- On the login page enter User ID, Password and Company fields.
- The office Admin may
- Setup 2FA with text message containing Token
- Setup 2FA with email containing Token
- Setup 2FA for 3rd party Authenticator App Token
- Setup 2FA to use for this login
- Prompt to setup 2FA at next login
- Require the user to setup 2FA at the next login
- Enter the User ID, Password, Company ID.
- Enter Token received by method described in step 2 and press Enter.
First time Authenticator App Login:
- If setup was to Require user to setup 2FA at next login skip to step 1.
- If setup was to Prompt user to set up 2FA a pop up confirming setup for now or later will appear
- Select Yes then enter the Title for Authenticator then select Next
- Open the Authenticator App of your practice's choice, then scan QR code or manually enter the key.
- Enter token from your Authenticator App and hit Enter or click Verify to log in.
- Select Yes then enter the Title for Authenticator then select Next