If an ERA batch doesn't balance because of a small amount, there is likely an interest amount which has been applied to a claim. To post this interest, and cause the batch to balance, follow the steps below.
- Find the claim which has the interest payment.
It will be reflected on the human-readable EOB. (You may need to scroll through each page to find the appropriate claim.)
- Add the Interest Amount to the Payment field for one of the procedure lines on the claim. Then enter the Interest Amount in the Interest field as well.
- Save the claim. If this balances the batch, you will be able to disburse/post. Otherwise, the batch will continue needing to be worked.