Posting an Insurance Interest Payment

If an ERA batch doesn't balance because of a small amount, there is likely an interest amount which has been applied to a claim. To post this interest, and cause the batch to balance, follow the steps below.

  1.  Find the claim which has the interest payment.

    It will be reflected on the human-readable EOB. (You may need to scroll through each page to find the appropriate claim.)

  2. Add the Interest Amount to the Payment field for one of the procedure lines on the claim. Then enter the Interest Amount in the Interest field as well.

  3. Save the claim. If this balances the batch, you will be able to disburse/post. Otherwise, the batch will continue needing to be worked.