Claims that are Missing a Signature can be found a couple different ways.
Starting from the Revenue Cycle Wheel:
- Hover over the group and click the magnifying glass to open the billing query screen
Starting from Billing Query
- In the Billing portal click on Billing Query
- On the Billing Query Screen check the box for Missing Signature under the Patient section of the Search criteria
- Click the magnifying glass icon to search and find the claims
To add the Missing Signature
- Double click on one of the claims
- Click Patient button on the toolbar
- Click the Demographics tab on the left
- Click the Signature check box and set the date accordingly
- Close the Patient Setup screen
- Refresh the Claim Screen by clicking the gear icon and then click Refresh