Missing Service Location

Claims that are Missing a Service Location can be found a couple different ways.

Starting from the Revenue Cycle Wheel:

  • Hover over the group and click the magnifying glass to open the billing query screen 

Starting from Billing Query 

  • In the Billing portal click on Billing Query


  • On the Billing Query Screen check the box for Missing Location under the Location section of the Search criteria


  • Click the magnifying glass icon to search and find the claims

To add the Missing Service Location

  1. Double click on one of the claims
  2. The Service Location box will be filled in pink


  3. Either begin typing the location name, part of the address, or click on the search button in the right side of the box


  4. Find your location in the search results and click to select it


  5. Save the claim